

This is Part 3 of our From Alignment to Action series:
The team thought they had clear accountability.
After all, they’d walked out of their last leadership meeting with a whiteboard full of “next steps.”
But weeks later, deadlines slipped. Priorities shifted. Emails bounced back and forth like hot potatoes.
Nobody was trying to drop the ball.
But the ball still got dropped.
In every strategic initiative, there are two critical roles:
A = Accountable – The owner. The person ultimately responsible for the outcome.
R = Responsible – The doer(s). The people executing the work.
When teams blur these roles—or skip assigning them altogether—follow-through dies in the gray space.
In a recent client engagement, we facilitated a Responsibility Alignment Exercise.
We asked a simple question:
“Who has the 'A' on this?”
Silence.
Everyone thought someone else did.
Or worse—everyone assumed they shared it equally.
That’s not accountability. That’s diffusion.
Using Predictive Index and leadership mapping, we:
✅ Clarified who should own the “A” based on decision-making style and role fit
✅ Defined the “R” list to remove ambiguity for the team
✅ Built a shared agreement on how to escalate, delegate, and communicate status
The result wasn’t just clarity—it was momentum.
Projects accelerated because decisions got made faster
No more "looping in" the whole leadership team for small moves
Team members felt empowered to act—because they knew who to go to
If everyone owns it, no one owns it.
Clarity isn’t just about strategy—it’s about follow-through.
And leadership alignment isn’t real until the "A" and "R" are explicitly assigned.
We help leadership teams get clear on strategy, roles, and responsibilities—so the next step actually gets done.
Chris is a transformation leader with over 25 years of experience driving significant value and mitigating risks across a broad range of industries and functions. With a track record of generating more than $450 million in savings, he has excelled in both challenging and thriving environments within small businesses, mid-market firms, and Fortune 500 companies. A dual-degree graduate of Thunderbird and ESADE, Chris started his career at Arthur Andersen and progressed through roles from Corporate Audit to Global Human Resources at various Fortune 500 firms. He played a pivotal role in growing AArete, a global management consultancy, where he led initiatives that significantly reduced non-labor costs and improved compliance processes. An advocate for sustainable community initiatives, Chris was a founding member of a nonprofit focused on creating bicycle-friendly communities in New Jersey.