Most organizations know when a hire isn't working.
They can see:
The challenge is that these problems usually appear after the hiring decision has already been made.
By then, the cost is already being paid.
So the real question becomes:
What should we be looking for before we hire?
Most organizations define roles using:
Those things matter.
But they don't explain how success actually happens.
They don't tell you:
Yet those factors often determine success more than experience alone.
Before evaluating candidates, strong organizations define:
What capabilities are required?
Not just technical skills, but:
How must the role operate?
For example:
Should this person:
Different roles require different answers.
When skills and behaviors are clearly defined:
Because everyone is working from the same definition of success.
Many organizations hire based on hope.
They hope:
Strong organizations don't rely on hope.
They design for success.
They define it before the search begins.
The goal isn't to find the perfect person.
The goal is to clearly define what success requires – and then find someone who aligns with it.
When that happens:
Hiring becomes less subjective.
Promotions become less risky.
And organizational performance becomes far more predictable.
Most hiring problems don't start with candidates.
They start with unclear definitions of success.
The stronger the definition, the stronger the decision.
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Let's determine whether your organization has clearly defined what success actually requires.
Chris is a transformation leader with over 25 years of experience driving significant value and mitigating risks across a broad range of industries and functions. With a track record of generating more than $450 million in savings, he has excelled in both challenging and thriving environments within small businesses, mid-market firms, and Fortune 500 companies. A dual-degree graduate of Thunderbird and ESADE, Chris started his career at Arthur Andersen and progressed through roles from Corporate Audit to Global Human Resources at various Fortune 500 firms. He played a pivotal role in growing AArete, a global management consultancy, where he led initiatives that significantly reduced non-labor costs and improved compliance processes. An advocate for sustainable community initiatives, Chris was a founding member of a nonprofit focused on creating bicycle-friendly communities in New Jersey.